ClarityArc Expertise
Business Process Excellence
Process excellence is a journey. It’s about stripping away unnecessary steps, automating what can be automated and redesigning workflows for maximum effect. To achieve this, we use the right tools for the job: Lean, Six Sigma, Business Process Reengineering, Design Thinking, Value Stream Mapping or Customer Journey Mapping. Our experts combine deep knowledge of process design methods with metrics and best practice industry frameworks such as ITIL to help you get the most from your workflows.
Processes get complex and messy making it harder to see if work is being done right and efficiently.
We help you find the blind spots and change how work is done to improve cost, quality, speed and effectiveness.
ClarityArc Process Excellence Services
A deep toolkit of expertise to help you improve or reinvent your processes.
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Our process advisors have a broad range of process capabilities including Lean, Six Sigma, Total Quality Management and Business Process Reengineering. We will start with a deep dive discovery on the current state and assess the efficiency and effectiveness of your processes.
From there, we take a collaborative approach to process improvement, working with you to remove errors, reduce cycle times and improve hand-offs between teams. Our integrated approach ends with support for change management to help participants adapt and adopt the new process.
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There are times when a process is no longer effective, cannot be improved or is simply outdated. This is when a redesign is needed. We take a zero-based approach to process redesign.
Our team brings expertise in design thinking, journey mapping and value stream mapping, these techniques encourage process owners and participants to rethink how their processes work and leads to new ideas, approaches and opportunities to change how work is moving.
Process redesign is highly effective when looking to automate or implement new technologies. Redesigning a process first will resolve many of the constraints and issues with the current state and sets software and automation projects up for success.
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ClarityArc are experts in business process automation. Cross-functional processes may benefit from business process management (BPM) tools like Appian, while RPA platforms like UiPath can be leveraged to automate task based work like data entry.
When considering process automation, the architecture and design is critical and there are many decisions to be made along the way. ClarityArc will guide the journey from concept to reality.
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When the process challenge is focused on a particular area, subject matter knowledge can be helpful. We have an extensive catalog of process capabilities for several industries including Oil & Gas, Mining, Banking and Financial Services and more.
In addition, we follow domain specific frameworks and standards like ITIL, COBIT, SCOR, APQC and ISO. -
ClarityArc provides custom on-site training workshops for your teams for business process, continuous improvement, process automation and GenAI (ChatGPT, Copilot, Gemini etc.)
We can help your teams level up their understanding of how to properly document their processes, learn how to measure them and how to apply continuous improvement methods.