Privacy Policy
Last updated: 2025-10-04
ClarityArc Consulting Inc.
This notice explains how ClarityArc Consulting Inc. collects, uses, discloses, retains, and protects personal information under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta’s Personal Information Protection Act (PIPA). It also covers our emails and other messages under Canada’s Anti-Spam Legislation (CASL).
1) Who this policy covers
Clients and prospects, website visitors, job candidates, suppliers, and partners.
2) What we collect
- Contact data: name, business title, company, email, phone.
- Engagement data: project scope, proposals, statements of work, billing and payment records.
- Recruitment data: resume/CV details that you submit to us.
- Website data: device type, pages viewed, referrer, session IDs, IP address.
3) Why we collect it (identified purposes)
- Deliver consulting and staffing services and manage contracts.
- Operate, maintain, and secure our website and systems.
- Provide proposals, statements of work, invoices, and account support.
- Recruit, assess, and place candidates for roles with our clients.
- Send service updates or marketing emails where CASL permits and you consent.
4) Consent
We state the purpose at or before collection and seek consent unless an exception in PIPEDA or PIPA applies. You may withdraw consent at any time, subject to legal or contractual limits and reasonable notice.
5) Limits on collection, use, disclosure, and retention
We collect only what we need for the purposes above. We use and disclose data only for those purposes or as required by law. We keep data only as long as needed for those purposes and legal requirements, then delete or anonymize it.
6) Safeguards
We apply administrative, physical, and technical controls that fit the sensitivity of the data. Controls include access limits, encryption where appropriate, secure storage, monitoring, and staff training.
7) Cross-border processing
Some service providers may process data outside Canada. Contract terms require comparable protection. Data in other countries may be accessible to courts or authorities in those jurisdictions.
8) Your rights
Access and correction: you can request access to your personal information and ask us to correct it.
Consent choices: you can opt out of marketing at any time and change preferences you gave to us.
9) Business contact information
We collect and use business contact details to communicate about your organization’s business matters, consistent with Alberta PIPA.
10) Service providers
We use vendors for hosting, analytics, communications, recruiting, billing, and security. Vendors may access personal information only to deliver their services to us under contract.
11) Emails and messages (CASL)
We send commercial electronic messages only with valid consent, identification, and a working unsubscribe. Unsubscribe requests take effect without delay.
12) Children
We serve businesses. We do not target children under 13.
13) How to contact us
Privacy Officer: Privacy Office, ClarityArc Consulting Inc.
Email: admin@clarityarc.com
14) Complaints and oversight
Contact us first so we can resolve your concern. If you remain unsatisfied, you may contact the Office of the Privacy Commissioner of Canada or Alberta’s Office of the Information and Privacy Commissioner.
15) Changes to this policy
We will post updates on this page and adjust the “Last updated” date.